Team Meeting

Who we are

Our Team

INCIGHT ltd are an independent consultancy based in Oxford (U.K), who specialise in helping businesses to develop and improve their management systems, improve quality culture and support their journey to Operational Excellence. We are owned and led by our managing director, Mike Bladon, a Lean Six Sigma black belt who has 20+ years of experience in pharmaceutical manufacturing operations (cGMP), facilities and services management and HSEQ management systems - managing global change initiatives, helping organisations to achieve significant savings and benefits through improvement projects and previously Director of Quality Operations at Catalent Inc.


Mike is proud to be a practitioner with the Chartered Quality Institute (CQI), qualified lead auditor and associate auditor with the International Register of Certificated Auditors (IRCA) and a member of the Project Management Institute (PMI).

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Mike Bladon

Managing Director

Associates & Partners

INCIGHT ltd has access to a partner and associate network of highly skilled, trusted individuals and companies who can support us to deliver services as required.  Our advisory team includes Jon Shellard who has built successful businesses within facilities, recruitment, payroll and professional services and held several executive and advisory board positions.


Jonathan Shellard, FCCA

Advisory Team

Our Approach

By our nature we take a consultative approach, with our primary goal to understand what your organisation is all about, and what it wants to achieve.   

Step 1

Typically we will start with a short telephone call and then arrange a face-to-face meeting or videoconferencing call to better understand your needs. We typically use Microsoft Teams. Our initial call and meeting are totally free and will allow us to get to know you and your business better (and vice-versa). As necessary we have our standard NDA that both parties can sign electronically (using DocuSign) to allow sensitive and confidential discussions.

Step 2

We will agree next steps and provide a quote for our services.  All of our quotes include:

  • No hidden costs - we are up front about all our charges

  • Support when you need it

  • Flexibility on timings

  • Our Business Terms can be viewed here

Step 3

We assess your organisation's needs and develop your roadmap OR provide specific consulting support for your projects as required.  Further works are dependent on your organisation's need and agreed prioritisation of activities.  


Our 'Hands-on' Expertise

We have implemented and supported strategy development, deployment and multiple OpEx projects over the years.  Whilst every client is unique, having seen similar challenges before, we are well equipped to advise you on the best course of action and get stuck in to the challenge of converting strategy into action - which is where we excel.


Doing the Right thing, the Right way 

We are passionate about setting and achieving high standards and we don't do things half-heartedly, you can trust us to be diligent and deliver with high quality to meet your needs.  You're in safe hands.

Trusted Long-term Partnerships approach

Our aim is to continue to build our business and support client success through establishing long-term relationships.  This means we want to work with you over the lifetime of your improvement journey, not just a quick-fix.  This is embedded in our values where we will work with your organisation to develop a sustainable culture of improvement and support your strategic goals.


Value for Money

We don't charge the earth, we aren't 'faceless' big consulting and you'll get a tailored approach that suits your goals, time-frames and budget.  We can provide a range of services from pure consulting to project management during implementation.

 " Quality in a service or product is not what you put into it. It is what the client or customer gets out of it "    

    Peter Drucker

Company Details


INCIGHT ltd are an independent consultancy based in Oxford (U.K), who specialise in Operational Excellence. We are incorporated and registered in England and Wales since 2017.

Registered address :   29 Gibson Close, Abingdon, Oxon, UK, OX14 1XS

Company registration No.  10892629

Company VAT No. :     274645086

Contact telephone :    +44 (0)7747 166448

Contact us to find out how we can improve your business

Head Office