Exceptional results through Operational Excellence
Every organisation knows it should be delivering right first time, building capability and achieving profitable growth through Operational Excellence
But excellence takes time to develop. So where to start? What are the right changes to make? And how do you achieve real change for the better?
The first phase is to establish where you are now, and where you want to go. We start with leadership to understand your strategic objectives and then get to work uncovering the data and truths of your organisation. By working with all levels and building trust, we will provide a clear picture of the problems and opportunities you face so you can make better, data-led decisions
Together we will help you develop your OpEx roadmap - the plan and key changes that will deliver the biggest impact
Strategy is executed through projects and is only effective when each business level is aligned with goals. The implementation phase is where we excel, getting over that initial 'hump', setting project objectives and supporting your teams in creating better ways of working. We get to understand your language and culture and help shape behaviours as we go
We pride ourselves on ensuring we have deep process expertise, we find human solutions and we make things work for you. Our collaborative approach means it really is 'one team'
Success depends on embedding changes into your management systems and takes careful management of change around core principles. It's not just about having good processes (although that is key), its about bringing alignment through effective leadership and developing an improvement culture
We transition change into 'business as usual' and leave you with tangible benefits and a platform for continuous improvement to help assure your future
Our service options explain how we can work together
We always start out with a 1 hour no obligation exploration call to better understand your needs and most importantly make sure we have a good 'fit'. Our options cover;
We provide day rate consulting for those clients who want to dip their toes, get external insight or fine-tune their systems
For specific short-term improvement projects and ISO standard QMS / IMS build and certification support, we undertake an evaluation and fixed-price delivery quote. This suits clients with a very targeted focus area that does not require wider improvement
OpEx Change programme
Our preferred method of working to deliver the process and cultural changes that clients really need. A full cycle engagement across the Define, Execute and Embed phases on a minimum 6 month basis; developing the strategic program, managing change, coaching and transitioning handover to your internal team
Our customers have benefited from unlocking real benefits and converting strategy into action
" Working with INCIGHT was like a breath of fresh air, we quickly aligned on our road-map and with their excellent coaching and change expertise we are making a real difference to efficiency and quality culture on a billion pound project "
M. Davies, Quality Director, Costain
If your organisation is struggling with any aspect of operations management, whether it’s spiralling costs, loss of revenue and brand reputation through quality concerns, or simply not getting the most out of what you have, call us to find out more about how we can help take the stress out of your journey to excellence