Exceptional results through Operational Excellence

Every organisation should be achieving right first time and building growth capability through Operational Excellence.

But excellence takes time to develop. So where to start? What are the right changes to make? And how do you avoid the costly mistakes?   We can help define, execute and embed the changes you need for success.


 Together we create your OpEx roadmap - the plan and key changes that will deliver the biggest impact.  We do this by getting to know you, your team and your objectives and then start uncovering and assessing the data and truths of your organisation to identify the opportunities and the strategy to take.



Strategy is executed through projects and the implementation (execution) phase is where we excel, getting over that initial 'hump', driving change and supporting your teams in creating better ways of working.  We know this is where organisations often have gaps in capability or resource and it's our raison-d'etre.  We roll up our sleeves and get stuck in - not just creating a list of actions for others to do.


Our collaborative approach means it really is 'one team'.  As we progress, we get to understand your language and will help shape behaviours for a culture of quality and excellence.

Success depends on embedding changes into your management systems and this takes careful management of change around core principles.  It's not just about having good processes (although that is key), its about bringing alignment through effective leadership, governance, assurance and improvement.  We transition change into 'business as usual' and our goal is to leave you with tangible benefits and a platform for continuous improvement to help assure your future.

Our sectors

Life Sciences

Are you running a Pharmaceutical or Chemical development operation - where you need to improve processes in a highly regulated environment (e.g cGMP)?


Are you leading an established manufacturing company where quality issues are impacting delivery or causing client concerns?  Do you need help bringing Lean and OpEx to improve efficiency? 


Are you a main or principle contractor / CM on a large civil or defence infrastructure project, looking for a way to develop a project wide quality improvement approach and reduce rework and delays?


Don't just take our word for it

"What I particularly liked about working with INCIGHT was their ability to listen and understand our needs and then structure improvement programs and organise our resources into effective teams so quickly.  We have achieved things we always wanted to do, which has also helped free up leadership time to focus on wider strategic goals, where time is a precious commodity.


Something we are really proud of is our Quality road-map that INCIGHT helped to develop and through this we are driving real culture change and improvement on a £billion construction project"


M. Davies

Quality Director, Costain plc

Our customers have benefited from working with us across a variety of sectors.


If your organisation is struggling with any aspect of operations management, whether it’s spiralling costs, loss of revenue or brand reputation through quality concerns, or simply not getting the most out of what you have, call us to find out how we can help you accelerate your journey to excellence.

We always start out with a 1 hour no obligation exploration call to better understand your needs and most importantly make sure we have a good 'fit'.  

Contact us to find out how we can help you

Head Office

Oxford Office 


Email: info@incight.co.uk

Mob:  +44 (0)7747 166448

Tel:     +44 (0)1235 550988


© 2019 INCIGHT Ltd.

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