Unlock exceptional results through operational excellence

Operational Excellence is a critical success factor behind the growth of many leading organisations. But excellence takes time to develop and the path isn't always clear. So where to start? What are the right changes to make? And how do you avoid the costly mistakes?   

We can help you make the change you need to deliver real benefits.

What we do

We help our clients achieve significant improvements across our service offering covering;

  • OpEx strategy development

  • Business Process gap analysis

  • Management system implementation (incl. ISO9001, ISO14001)

  • ISO certification support

  • Process and system integration

  • Change management consulting

  • Large transformational improvement project management

  • Lean and Six sigma methodologies

  • Quality and Excellence Culture Programme development

Business Presentation

Our approach


At the Office

Making the right choices early on is key. Deep down it's all about developing a culture and framework for building capability and continuous learning that deliver real-term wins.  That's where we can help - we are experts at Operational Excellence


We can help you to develop your OpEx roadmap - the strategic plan and key changes that will deliver the biggest impact. 



Strategy is executed through projects and the implementation phase is where we excel, getting over that initial 'hump', driving change and supporting your teams.


One of our biggest strengths is helping your business to really see itself through gathering data and measures so you can make better decisons.


Large change initiatives can often become bogged down or left unfinished. We know this is where organisations have gaps in capability or resource and it's our raison-d'etre. 


Man Scanning a Product

Success depends on embedding changes into your management systems, bringing alignment through effective leadership and enhancing a culture of quality and excellence. 


Our goal is to transition change into 'business as usual' to leave you with tangible benefits and a platform for continuous improvement to help assure your future.  


Life Sciences

Are you running a Pharmaceutical or Chemical development operation - where you need to improve processes in a highly regulated environment (e.g cGMP)?

Laser Cutting

Are you leading an established manufacturing company where quality issues are impacting delivery or causing client concerns?  Do you need help bringing Lean and OpEx to improve efficiency, or certify to ISO9001 and other standards? 

Constuction Worker

Are you a main or principle contractor / CM on a large civil or defence infrastructure project, looking for a way to develop a project wide quality improvements and reduce rework and delays?


Don't just take our word for it

"What I particularly liked about working with INCIGHT was their ability to listen and understand our needs and then structure improvement programs and organise our resources into effective teams so quickly.  We have achieved things we always wanted to do, our targeted processes are more efficient, and this has also helped free up leadership time to focus on wider strategic goals.


Something we are really proud of is our Quality Culture road-map that INCIGHT helped to develop and through this we are driving real culture change and improvement on a £billion construction project"


M. Davies

Quality Director, Costain


Organisations of any size and sector can, and have, benefited from our expertise.


If you are struggling with any aspect of operations management, whether it’s increasing costs, loss of revenue or brand reputation through quality concerns, or simply not getting the most out of what you have, call us to find out how we can help you accelerate your journey to excellence.

We always start out with a 60 minute no obligation exploration call to better understand your needs and most importantly make sure we have a good 'fit'.  Be assured you are in safe hands - your success is our reputation.

Contact us to find out how we can improve your business

Head Office