Exceptional results through Operational Excellence

Every organisation knows it should be delivering right first time, building capability and achieving profitable growth through Operational Excellence

But excellence takes time to develop. So where to start? What are the right changes to make? And how do you achieve real change for the better?   


We can help you define, execute and embed the changes you need


We engage with you and your leadership teams to understand strategic objectives and then get to work uncovering the data and truths of your organisation. By working with all levels and building trust, we provide a clear picture of the problems and opportunities you face so you can make better, data-led decisions.

Together we develop your OpEx roadmap - the plan and key changes that will deliver the biggest impact.


Strategy is executed through projects and the implementation phase is where we excel, getting over that initial 'hump', setting objectives and supporting your teams in creating better ways of working.  We get to understand your language and culture and help shape behaviours as we go.

We pride ourselves on ensuring we have deep process expertise, we find human solutions and we make things work for you.  Our collaborative approach means it really is 'one team'. 


Success depends on embedding changes into your management systems and this takes careful management of change around core principles.  It's not just about having good processes (although that is key), its about bringing alignment through effective leadership and developing an improvement culture. 

We transition change into 'business as usual' and leave you with tangible benefits and a platform for continuous improvement to help assure your future.

Our service options explain how we can work together.


Service Options

We always start out with a 1 hour no obligation exploration call to better understand your needs and most importantly make sure we have a good 'fit'.  Our options cover;

Ad-hoc consultancy

We provide day rate consulting for those clients who want to dip their toes, get external insight or fine-tune their systems

Project basis

For specific short-term improvement projects and ISO standard QMS / IMS build and certification support, we undertake an evaluation and fixed-price delivery quote. This suits clients with a very targeted focus area that does not require wider improvement

OpEx Change programme

Our preferred method of working to deliver the process and cultural changes that clients really need.  A full cycle engagement across the Define, Execute and Embed phases on a minimum 6 month basis; developing the strategic program, managing change, coaching and transitioning handover to your internal team 

Customer Satisfaction

Our customers have benefited from unlocking real benefits and converting strategy into action

" Working with INCIGHT is like a breath of fresh air, we quickly aligned on our road-map and with their expertise we are driving real improvements and developing quality culture on a £billion project "


M. Davies, Quality Director, Costain 

If your organisation is struggling with any aspect of operations management, whether it’s spiralling costs, loss of revenue and brand reputation through quality concerns, or simply not getting the most out of what you have, call us to find out how we can help you accelerate your journey to excellence.



Head Office

Oxford Office 


Email: info@incight.eu

Mob:  +44 (0)7747 166448

Tel:     +44 (0)1235 550988

© 2019 INCIGHT Ltd.

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